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| Your Partner for Wildlife Discovery, Conservation and Environmental Education; |
Advanced School Group Rate*
Peak Season
April through June 15, 2012
Advance Group Admission….......…..$10 per person
Off-Peak Season
November 2011 through March 2012
Advance Group Admission…………...$7 per person
Additional tickets purchased on day of visit.................. $13 per person
Administrative fee for day of visit payments..................$25 per reservation
*Public, private and charter schools, grades PreK through 12. Also licensed day care and nursery schools.
Call our Group Sales Office at 215-243-5235.
Monday - Friday 8:30 a.m. - 4:30 p.m.
Enhance your Zoo field trip experience with a Zoo Class.
Payment Policies
- The Zoo accepts school district purchase orders, Visa, MasterCard, American Express, Discover and business checks. Cash is accepted in person only. No personal checks.
- All reservations require a $50 deposit paid within two weeks of your order date to secure your reservation.
- Wristbands will be mailed to you if full payment or a Purchase Order is received at least two weeks prior to your scheduled visit.
- Reservations not paid in advance must be paid at the Zoo's Group Sales Box Office on the day of your trip.
- Payment made on day of visit will be assessed a $25 Administrative Fee. Save time and money by paying in advance. Be sure to allow additional time for payment and printing of admission tickets - delays may be long, so please work with your principal or business office to pay prior to your trip.
- Additional tickets for $13 per person may be purchased for your group on the day of your visit and may be paid for at the Group Sales Box Office. Cash or credit cards only, no personal checks accepted. Again, please expect some delays.
Community Access Program
- Title I public schools where 50% or more of the students receive free or reduced-priced lunches are eligible for free admission to the Zoo from September 6, 2011 through April 13, 2012. Please call 215-243-5235 to confirm whether your school qualifies.
Teachers/Chaperones
- Students must be chaperoned by a minimum of one adult for every ten students.
- Teachers/Chaperones must be 21 years of age or older.
- With every ten advance student tickets purchased, one complimentary teacher/chaperone admission will be provided, except where otherwise noted. This policy is valid with a minimum order of 15 paid tickets.
Membership Policies
Students, teachers, chaperones and their families who are members of the Zoo may use their valid membership cards (photo copies are not accepted) to gain admission with their group. Guest privileges may not be extended to classmates, students or other teachers. The Zoo reserves the right to charge admission to anyone who misrepresents membership privileges.
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Parking Policies and Procedures
- All buses will unload on 34th Street, where they may be greeted by a Zoo staff member. Buses are not permitted to drop off or pick up at the main entrance to the Zoo.
- Buses will be directed to park in the Giraffe Parking Lot located at 38th and Girard Ave. Buses park for free.
- Vans and cars will be charged $12 and are welcome to park in any available lot. This price is non-negotiable. Members with proper I.D. park for free.
- Car and bus parking is not permitted along 34th Street.
Entrance and Departure Procedures
- Before you leave school, make sure that you have your wristbands/tickets, which are required to enter the Zoo. Reprinting tickets on the day of your visit will delay your entry.
- Distribute wristbands/tickets to students prior to getting off the bus. Many school groups arrive at the same time so it is difficult to reassemble your group after they leave the bus.
- During our busier months, a Zoo staff member will greet your bus., answer questions and direct your group to the Zoo entrance.
- If you need to pay for or pick up your tickets on the day of your trip, Zoo staff will direct you to the Group Sales Ticket Window located at the Channel 6 ZooBalloon with your payment and confirmation. Avoid administrative fees and extended delays entering the Zoo by paying in advance.
- Individuals who do not arrive with their group will be charged the general admission rates. Field trip leaders are responsible for getting wristbands to late arrivals. The Zoo cannot page a group, so please exchange cell phone numbers or meeting places with your late arrivals.
- All bus drivers are admitted to the Zoo for free. Bus drivers must obtain a ticket at the Zoo's Box Office to gain free admission. Proper ID required.
- The Zoo recommends that groups meet at the main entrance (North Gate Plaza) to regroup at the end of your day.
- All buses will pick up groups on 34th Street. Buses will not be permitted to park in the pick up zone. Teachers/chaperones should communicate via cell phone with their bus driver or arrange for an exact time for pick up.
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Cancellations and Refunds
- Payments for programs or field trips canceled before your scheduled trip will be forfeited or may be credited toward a trip scheduled within one calendar year of the original order.
- All tickets are non-refundable. Wristbands can be exchanged on your day of visit for tickets. Ticket expiration dates are printed on the back of each ticket and is determined by date of visit.
- Please call the Group Sales office at 215-243-5235 at least 24 hours before your trip to notify us of your change in plans. Changes in date are based on availability. Admission fees are based on date of visit, not date of registration.
- The Philadelphia Zoo does not guarantee admission to school groups without a reservation. Schools may be turned away if field trip dates are changed without prior approval from the Group Sales Office.
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