Zoo Etiquette

Helpful Tips and Reminders for your Visit

For the benefit of our animals, our guests, and yourself, please follow the guidelines and policies below. By reading over and practicing these tips, you are doing your part to ensure that all guests and animals have a happy and healthy day at the zoo.

  • The Zoo is smoke-free for the health and happiness of all our animals and guests.
  • Animals have feelings too. Please do not throw objects, tap or bang on exhibit glass, or play music in the Zoo.
  • All of our animals get room service. Our keepers prepare special meals for each of our animals. People food is not on their menu, so please do not share your food with them.
  • For the health of our animals, no pets are permitted in the Zoo.
  • We welcome you to take photographs and video of your experience at the Zoo for personal use only. If you intend on taking photographs for professional or commercial use, please contact our Communications Department at (215) 243-5305.
  • There are many beautiful things growing throughout our historic, 42-acre Zoo. Help us keep them alive for all to enjoy by not climbing the trees, picking flowers, or disturbing the landscape.
  • If someone is acting inappropriately or dangerously, they may be escorted from the Zoo.  If you see someone acting in this manner, please contact a Zoo staff member by using a red emergency phone on Zoo grounds.
  • Please respect the security walls and fences throughout the Zoo, as they are there for the safety and protection of both our guests and our animals.
  • Please keep in mind that you may not see every animal listed when you visit the Zoo and their locations are subject to change. The Zoo does not issue rain checks or refunds, but we invite you to come back and visit us again as the seasons and experience are ever-changing.