Skip to Main Content Skip to Footer

Frequently Searched Terms

IMG 6824 e1572314397633


Creature Comforts to Make Your Visit Bearable

Stroller and Wheelchair Rentals

Strollers, manual wheelchairs and a limited number of electric scooters are available to rent (while supplies are available) at the Zoo's Main Entrance. Please note that some of our buildings and exhibit areas are not stroller accessible. Single Stroller: $10 Double Stroller: $12 Wheelchair: $8 Electric Wheelchair: $30

Family Restrooms

The Zoo offers family restrooms at the Main Entrance, KidZooU, WildWorks Plaza, and across from the Colobus monkeys at the south end of the Zoo.

If You Need Assistance

Please contact a Zoo staff member for any security, emergency or first aid needs. You may also contact our staff by using the red emergency phones located throughout the Zoo, which are highlighted on our map.

Lost Children

Please ask any Zoo employee to notify Public Safety, or call on a red emergency phone.

Lost and Found

Lose or misplace something in the Zoo? Just ask any Zoo employee to direct you to our Lost and Found.

Visitors Requiring Personal Care Attendants

If a ticket holder or member cardholder is attending the Zoo with a government-funded Personal Care Attendant (PCA), his or her PCA can receive a complimentary companion ticket. An advance online reservation is required for each visitor. Please email [email protected] before reserving tickets and we will help with your reservation.